EFQM: der Weg zu Business Excellence, I = EFQM : the way to Business ExcellenceKLUG, I.Keramische Zeitschrift. 1999, Vol 51, Num 8, pp 676-679, issn 0023-0561Article

Praktiziertes Qualitätsmanagement = Quality manaqement in practiceOP DE HIPT, M; TELLE, R.CFI. Ceramic forum international. 1997, Vol 74, Num 9, pp 543-546, issn 0173-9913Article

Soft TQM, hard TQM, and organisational performance relationships: an empirical investigationRAHMAN, Shams-Ur; BULLOCK, Philip.Omega (Oxford). 2005, Vol 33, Num 1, pp 73-83, issn 0305-0483, 11 p.Article

Problematik und Entwicklungstendenzen im Bereich der Fertigungsmesstechnik = Problems and development tendencies in manufacturing metrologyPFEIFER, T; STEFFEN, T.Automatisierungstechnische Praxis. 1995, Vol 37, Num 12, pp 10-18, issn 0178-2320, 8 p.Article

La qualité dans le secteur du bâtiment et des travaux publics et dans le génie civil = Quality in the building and public works sector and in the civil engeneeringDjilali-Djenas, Samia; Guillaume, Solange.1991, 240 p.Thesis

A techno-manageria approach in food quality management researchLIMING, Pieternel A; MARCELIS, Willem J.Trends in food science & technology (Regular ed.). 2006, Vol 17, Num 7, pp 378-385, issn 0924-2244, 8 p.Article

Quality management and the oil service company: Are they compatible?STOUTE, Ray A.Journal of petroleum technology. 2005, Vol 57, Num 9, pp 28-31, issn 0149-2136, 3 p.Article

Op zoek naar een kwaliteitssysteem Tris voor diensten, toegepast in de bibliotheek = Quality system for services. Application of TRIS system to librariesSELS, Hilde.Bibliotheek- en archiefgids - Vlaamse vereniging voor bibliotheek-, archief-, en documentatiewezen. 2002, Vol 78, Num 1, pp 15-19, issn 0772-7003Article

Total quality management (TQM) and company self assessmentSAMPAOLI, L.International glass journal (Testo stampato). 1999, Num 99, pp 57-60, issn 1123-5063Conference Paper

Qualitätssicherung in Wasserversorgungsunternehmen: am Beispiel Wasserschieber = Quality management in water utilities with valves as an exampleUHE, Maik.Gas- und Wasserfach. Wasser, Abwasser. 2004, Vol 145, Num 10, pp 714-719, issn 0016-3651, 6 p.Article

Mit einem prozessorientierten Managementsystem ins Jahr 2000 = Process-oriented management systems in 2000ZAHNER, T.GWA. Gas, Wasser, Abwasser. 1998, Vol 78, Num 6, pp 456-457, issn 1018-760XArticle

Zertifizierung von Qualitätsmanagementsystemen = Certification of quality management systemsHERRMANN, P.Wasser und Boden. 1996, Vol 48, Num 2, issn 0043-0951, 3, 52-55 [5 p.]Article

Quality matters : Requirements for total quality leadershipJAEHN, A. H.Tappi journal. 1996, Vol 79, Num 12, pp 68-69, issn 0734-1415Article

Aspekte der Entwicklung und Einführung von Qualitätsmanagementsystemen in der Teigwarenindustrie = Aspects of development and implementation of quality management systems in pasta industryWEBERS, M.Getreide, Mehl und Brot (1972). 1995, Vol 49, Num 6, pp 417-420, issn 0367-4177Article

Integrierte Managementsysteme und EFQM = Integrated management system and EFQMKLUG, Y.Keramische Zeitschrift. 1998, Vol 50, Num 8, pp 647-649, issn 0023-0561Article

Die Qualität keramischer Produkte systematisch verbessern = Systematic improvement of ceramic product qualityEVERSHEIM, W; WENGLER, M. M; VON HAACKE, U et al.VDI-Z. 1996, Vol MAI, pp 54-57, issn 0042-1766, NS2Article

A comuterized quality function deployment approach for retail servicesTRAPPEY, C. V; TRAPPEY, A. J. C; HWANG, S.-J et al.Computers & industrial engineering. 1996, Vol 30, Num 4, pp 611-622, issn 0360-8352Article

Maintaining quality standards in franchise chainsGAL-OR, E.Management science. 1995, Vol 41, Num 11, pp 1774-1792, issn 0025-1909Article

Total quality management: a mindset and method to stimulate changeMULLEN, J. A.Journal of library administration. 1993, Vol 18, Num 3-4, pp 91-108, issn 0193-0826Article

A conceptual model of food quality management functions based on a techno-managerial approachLUNING, Pieternel A; MARCELIS, Willem J.Trends in food science & technology (Regular ed.). 2007, Vol 18, Num 3, pp 159-166, issn 0924-2244, 8 p.Article

Qualitätsmanagement aus der Sicht des Dienstleisters = Quality management from the view of service providersMOSOLF, Jörg.VDI-Berichte. 2003, pp 101-110, issn 0083-5560, isbn 3-18-091787-3, 10 p.Conference Paper

Qualitätsmanagement als Marketingstrategie für Bibliotheken = Quality management as marketing strategy for librariesGEORGY, Ursula.Zeitschrift für Bibliothekswesen und Bibliographie. Sonderheft. 2001, Vol 81, pp 211-218, issn 0514-6364Article

Le management de la qualité dans les services eau et assainissement. Enjeux et avantages. Les clefs du succès = Quality management in water and sewerage services. Stakes and advantages. The keys of successPRONOST, Joseph.Environnement & technique. 2001, Num 206, pp 46-48, issn 0986-2943Article

Quality management standards : Are they still valid?COBBLEDICK, B.Canadian ceramics (North York). 2000, Vol 69, Num 1, pp 10-11, issn 1486-0945Conference Paper

Quality CircleLANJEWAR, V. M.Chemical engineering world. 1999, Vol 34, Num 10, pp 55-58, issn 0009-2517Article